State Farm® Insurance Agent Lank Johnson

"I have had State Farm for many years and have always had positive experiences with them. Within the last two years I have been specifically with Lank Johnson’s office, I have been treated nothing but professionally. James is an incredible asset to their business and has been a huge help in helping me navigate my policies and claims."

"My husband and I were very pleased with the service we received from Lank Johnson State Farm in Charles Town, WV. James Turpin was so helpful and professional. He answered all our questions and is an honest and articulate insurance professional, and he was friendly too.James set us up with a home and auto bundle. I highly recommend Lank Johnson State Farm in Charles Town, WV."

"James Turpin was great! Very knowledgeable and answered all of my questions. Will definitely use him for all my future insurance needs."

"State Farm has always been my go to insurance provider, Lank Johnson and his crew do a through job providing a quality service, regardless if it's auto or home."

"I had a good experience signing up my two vehicles with James at this State Farm location , he was very kind and understanding thru the process. Would recommend"

"James really knows his stuff!"

"I highly recommend Chase Cassell! He has overall been great to work and goes the extra mile. He was super responsive, knowledgeable, and saved us money!"

"Have had the opportunity to work with Chase Cassell on home & auto insurance. Very professional and knowledgeable. Would highly recommend!"

"Chase was awesome! He was very responsive and answered all the questions I had! He made the process super easy!"

"Chase was great! Answered all the questions I asked and was super helpful, made the process easy!"

"Just wanted to let you know that James Turbin that works for Lank Johnson is amazing he is always very helpful and very knowledgeable about everything I ask and if he dont know the answer he always says I will find out and get back to you as he always does so. He really us an asset to that office and I really appreciate him."

"I recently had the pleasure of working with James at State Farm, and I can't say enough good things about my experience! From the moment I reached out, James was incredibly fast, friendly, and efficient. He made the entire process seamless and easy to understand, answering all my questions with patience and clarity. His positive attitude and genuine care for his clients truly make him a joy to work with. If you’re looking for a great insurance guy, I highly recommend reaching out to James – you won't be disappointed!"

"James is absolutely AMAZING! He is such a HUGE help and very understanding!"

"I've had state farm auto and home insurance for a very long time. My previous insurance agent retired not long ago and Lank took over that office. I have had a wonderful experience so far. The first point of contact when you call is James Turpin and he is wonderful! Very helpful and friendly! He takes his time to listen to you and to make sure you end the call with all of your questions answered and insurance needs covered! 10/10"

"Lank was super helpful, which is super refreshing when dealing with insurances"

"James Turpin, one of the agents at this office, is awesome to work with. He's personable, timely, and works hard to meet the needs of his clients. Well done! I have a few houses and vehicles with this office and I'm glad I made the switch."

"I have been with State Farm for four decades. The office changed leadership last year when my former agent retired. She always made communicating with the office so warm, friendly, and personal. It didn't feel like a business transaction at all. I wasn't sure when I called for the first time today that it would be the same. But, I was pleasantly surprised as James extended the same professionalism and kindness that I've grown accustomed to from the office in Charles Town. He was patient and understanding while thoroughly explaining my options with a new account for the next generation of drivers in our family. Thank you, James!"

"Chase is super helpful, known him for some time now and helped me get better insurance a better rate, I recommend him and State Farm. Thank you again!"

"Thank you so much Chase for helping me and my family. Your time,courtesy, and your patience meant a lot. Again. Thank you."

"The customer service here is outstanding! James is so polite and goes out of his way to help. We are very happy with the services here."

"James has been more than a pleasure to work with. I am a real estate investor and also work for a property management company. I have worked with many different agents. James is always professional, prompt, and always takes the time to explain the different types of policies available. He has become my go to agent and one that I trust to always advise me his expertise and guidance. 10/10 would recommend."

"Every time I call in, With any need, James is so polite and he is so kind and I just have had such amazing experience with this State Farm agencie specifically. I cannot be more grateful to have them as my insurance! Thank you, james for all of your hard and always helping me with everything"

"Worked with James, he was professional and saved me tons of money on my home, car, and rental property insurance. Saving me $900 a year from what I was paying previously. In a time when insurance premiums are going up, he brought them down. Amazing work!!!"

"James has been an amazing help with any insurance issus I have. He is understanding and easy to talk to."

"Shoutout to James for his professionalism, communication, and clearly explaining the insurance process. Thank you for making things less complicated and for answering all my questions and concerns! ✅"